Shipping & Returns
Order Processing
All orders are processed and dispatched within 2–3 business days of purchase. You'll receive a confirmation email once your order ships, along with tracking information.
Delivery Times
- International orders: 7–12 business days after dispatch
- Delivery estimates are calculated in business days and do not include weekends or public holidays
- Total time from order to delivery: approximately 9–15 business days (processing + transit
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your package's progress.Delays
While we work hard to meet these timeframes, delivery estimates are not guaranteed. Delays may occur due to customs processing, weather, carrier issues, or high order volumes, especially during peak seasons (holidays, sales events).Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your local customs office for more information.Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at [your email] — we'll do our best to update it before dispatch.Lost or Missing Packages
If your order hasn't arrived within the estimated delivery window, please contact us at [your email] with your order number so we can investigate with the carrier.Multiple Items
If you order multiple items, they may ship separately from different warehouses and arrive at different times.Contact Us
Questions about your shipment? Reach out to us at [your email] or [contact page link].